Legal
Refund Policy
Last updated October 25, 2026. Our patterns are digital downloads, so this policy explains when refunds are available.
Checkout is not open yet, so no purchases can be made at the moment. This policy will apply once it opens.
When we'll refund you
- The file is damaged, won't open, or is missing content described on the product page.
- You were charged twice for the same product, including buying an item that was already in a bundle you purchased.
- You didn't receive your download links and we can't resolve it.
How to ask
Email hello@easycrochethub.com within 14 days of purchase with your order number and a short description. We'll reply within a few working days.
After a refund
When an order is refunded, its download links stop working.
Nothing in this policy limits any rights you have under the consumer laws that apply to you.